Root Revival is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services.
1. Information We Collect
We collect the following personal data when you use our services:
- Name, email, and contact number: Collected during booking consultations or appointments.
- Cookies: We collect data through cookies for website performance and user experience improvement.
2. How We Use Your Information
We use the information we collect for:
- Consultations and appointments: To contact you, confirm bookings, and manage your hair transplant consultation or procedure.
- Improving our services: Analyzing website performance and user interactions through cookies.
3. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to:
- Enhance your browsing experience.
- Track website performance and user engagement through analytics tools like Google Analytics.
- You can control or disable cookies through your browser settings, but doing so may affect your user experience on our site.
4. Data Sharing
We do not sell, trade, or share your personal information with third parties for marketing purposes.
5. Data Retention
We retain personal information only for as long as necessary for the purposes outlined in this policy or as required by law. Typically, data related to consultations and appointments is retained for up to 5 years to comply with medical or legal obligations.
6. Security Measures
We take appropriate security measures to protect your data, including:
- Encryption: We use SSL encryption to secure the transmission of personal data.
- Secure storage: Personal data is stored in secure, access-controlled environments.
- Limited access: Only authorized personnel have access to your personal information.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: If your data is inaccurate, you can request correction.
- Deletion: You can request the deletion of your personal data, subject to legal obligations.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before sharing personal data.
9. Changes to this Privacy Policy
We reserve the right to update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal data, please contact us at:
- Email: info@rootrevival.co.uk
- Phone: 020 805 09069